Logistics are changing in a global economy with respect to the new division of factors of production (land, labour, capital, technology and entrepreneurship) and the automation of production processes. Under such circumstances, the exercise of due diligence and personal care and the introduction of novelties reconfirm their necessity in the service industry and are highly dependable upon corporate organization, managerial innovation, human resources and management leadership.

As the quality of services requested by and delivered to customers cannot be standardized to full automation, personal service and local reach in the international markets represent a “service surplus” for customers. This “service surplus” includes also all these values added to the freight forwarding function for the benefit of the customer who seeks a “one stop shop” freight forwarder.

PHOENIX’ vision is to offer the highest quality of services and added values throughout the whole supply chain, on mission to absorb all transport difficulties and problems by proactively planning, controling, organising and directing the transport process in such a was as to effectively perform cargo collections and deliveries intact. Our commitment to continuously monitor, act, prevent and whenever necessary correct, stems from the conviction that the quality of the process is of equal importance to the quality of the product.

PHOENIX’ focal objective is to have suggestions and solutions for every freight, transport and logistical problem, parallel to maintaining the courage for continuously improving management and HR quality. A strong, active, specialized, market aware and customer oriented organization, can contribute to customers’ welfare as a valuable tool to have materials, products and services delivered at the right place, time, price, quantity and quality.